Wetworks Brazil also represents and produces the brand SUPERbrand
Check out the available models:
We are particularly sensitive to privacy, ethics and confidentiality of information that the user trusts with full respect for compliance.
We intend, with this Privacy Policy, to describe and help the user understand what information we collect, why we do it and how we handle this information.
The use of our website www.wetworks.com implies acceptance of this Privacy Policy that can be updated and changed without any notice. Therefore, whether you are a new or longtime user, we suggest you consult this page regularly and take time to know our practices in order to be always updated.
If you have questions, contact us at: marcelo@wetworkssurfboards.com
We collect and store all the information that is useful to us to provide the best service to our users, whether it is obtained automatically by the use of our services or provided voluntarily by the user, from the basics (as language) to the complex (as an opinion).
User-provided information
It is the personal information that users voluntarily provide us.
Wetworks does not collect, directly or indirectly, any information relating to personal data. By voluntarily providing us with personal data, you are specifically authorizing its treatment and inclusion in our database.
Personal information includes, among others, the first and last name, address, email address, phone number, credit card number, date of birth, age, sex, country, language, favorite interests.
Personal data is provided when you access to our pages and register (creating a user account), execute a purchase, enter a contest, in sales or other promotions, contact us or respond to questionnaires.
We collect information because we need to know and understand our users’ needs in order to provide a high quality service.
In particular, the following reasons:
• Personal data is fundamental for requests to be processed correctly;
• The more we know about the behavior of users, the better we can analyze trends and draw a profile, which according to the interests of users will enable us to personalize the website and improve our services, products and content;
• In order to contact you in case we want to do market research;
• To develop new services;
• To protect ourselves and the interests of users.
We use the information collected to manage our website in the most efficient way possible.
The collected data will be stored and used for the sales of our products, marketing actions and market research, sales data analysis and contacts, including informative newsletters about our products, new sales and other promotions.
We will ask for the user's prior consent before using the information for purposes other than those referred in this Privacy Policy.
We do not share personal information with other companies, organizations or individuals, except in the following circumstances:
• With the user's consent;
• With domain administrators if the user account is managed by a domain administrator;
• For legal reasons, in particular, in collaboration with the investigation of potential violations of the terms of use and to detect, prevent, or otherwise address technical problems, fraud or security;
• With specific suppliers, who are granted access to any or all information, but always in restricted terms, reduced to what is strictly necessary for the performance of their services, such as delivery companies, which only have access to the customers’ names and addresses.
When you visit our site, or receive an email from us, we may use cookies and other technologies such as web beacons and pixel tags to collect and store information.
What are Cookies and why we use it
A cookie is a small file which asks permission to be stored in the user's device. Once permitted, it is stored in the browser's cookie file on your computer's hard drive through our web server.
In addition to identifying the device, cookies allow us to improve the user experience of our website and offer a personalized service. In one hand, the information that we collect allows us to analyze traffic in our website (source, date and time of access); on the other hand, with the forms users fill in and questionnaires they respond to we know their interests, needs, preferences (language) and tastes.
Cookies provide a faster and more efficient navigation, eliminating the need for the user to repeatedly enter the same information.
On our website we use session cookies and permanent cookies. Persistent Cookies can be themselves or others.
Session cookies and persistent cookies
Session cookies are temporary. They are the "small files" that remain in the cookie file of the browser until the user leaves our website and are deleted after he or she ends their session. The cookie also expires register inactivity on the site during a given time period;
Persistent cookies are those that remain in the cookie file of the browser over a period of time much longer, depending on the settings that are selected in the browser configuration. These cookies allow information to be passed to the Web server whenever the user visits.
Permanent own cookies
Permanent own cookies are created and managed by us to:
• Integrate security elements, memorize the selected products and the list of search keywords whenever you access your client account;
• Offer a personalized content according to user preferences (advertising based navigation profile);
• Analyze the questionnaires carried out so as not to show the cookies for several days.
Cookies (permanent) from third parties
Wetworks can use third-party advertising on its website as may it use or hire others to carry out certain tasks, such as advertising and marketing, data analysis, customer support, the accommodation of sites and e-mail coordination.
These third parties may use technologies (cookies and/or web beacons and pixel tags) that allow them access to personal information of our users, but only to carry out their tasks.
For example, the field of action of the entities that advertise their products on our website may be restricted to a geographical area and targeted to a specific type of user, as well as the entities to whom we come to resort to publicity campaigns and marketing can be summarized to measuring the effectiveness of campaigns and customizing its content.
At this point, we suggest you consult the privacy policies of such third parties.
Third parties permanent cookies that will be installed in the browser's cookie file, when you visit our website, may be the following:
• Analytical Cookies: those that are used for activity measurement on the site, in particular on the operation of our site, how the users found it and how they use it;
• Technical Cookies: allow the users to identify themselves and access restricted access areas;
• Customization Cookies: allow third parties to have an approximate knowledge of the location of our user;
• Advertising Cookies: allows to provide information on the ads displayed. The purpose of this tool is to improve and manage such presentations, avoiding the repeated publication of advertisements.
Locking and unlocking cookies
Overall, cookies help to provide a better and more personalized navigation experience. A cookie in no way gives us access to the user's computer or allows us to collect personal information. We only have access to personal data that you voluntarily provide to us.
Most browsers are set to accept cookies, but if you prefer you can change your settings to block or unblock some or all cookies, including own and third.
The "help" toolbar in most navigation software will tell you how to prevent your browser from accepting cookies, how to have your browser notify you when you receive new cookies or how to disable all or some cookies.
If the user decides to block cookies you will need to take into account that some of the features and functions in our website may not work properly, namely:
• The user cannot access your account;
• In the next visit, you will not have access to the history of your preferences;
• We cannot offer you personalized content.
Not all users see privacy the same way.
We want to be fully transparent about the information we collect so that you can consciously choose how the information is used and without any restriction, and to have access to your personal information.
In this sense, you have at your disposal ways to update or delete any information that is not correct, unless we need to keep them for commercial or legal reasons.
However, for our control, we can:
• ask the user to confirm his identity;
• Decline too repetitive applications that require disproportionate technical effort that could harm the privacy of others or would be extremely difficult to achieve;
• Do not immediately delete residual copies from our active servers or remove information from our backup systems in order to prevent the information from being destroyed accidentally or maliciously.
Access to our website is possible without providing personal information. The personal data such as name, address or email address are those that by it are voluntarily provided.
It is noteworthy that data transmission over the Internet – a public network – can have security holes. So it is not possible to prevent, to one hundred percent, access by unauthorized third parties.
Our website is equipped with the most advanced security and data protection technologies.
The security of user information is a priority in our "Privacy Policy".
All information is encrypted from the user's personal data to the payment.
We review periodically our practices for the collection, processing and storage of information, including physical security measures to protect against unauthorized access or intrusion by unauthorized third parties.
We restrict access to personal information to employees, contractors and agents who are subject to strict rules of confidentiality and the contractual limits.
In principle, the user account does not run the risk of being invaded, except for the user's own carelessness or for having provided their data to third parties.
Therefore, we cannot be held responsible for unauthorized access to information by "hackers" or others who have obtained such access through illegal methods.
We review regularly the contents of this Privacy Policy.
Whenever we receive formal written complaints, we will immediately contact the complainant to initiate the respective process.
We commit ourselves to working with the relevant regulatory authorities, including local data protection authorities, to resolve any personal data transfer complaints we cannot resolve directly with our users.
This Privacy Policy can be changed. The rights it acquired will not be reduced without the express consent of the user.
Any changes to the Privacy Policy will be posted on this page. If the changes are significant, we will provide a more prominent notice.
We will also keep prior versions of this Privacy Policy in a file for reference.
It is forbidden to use the site for illegal purposes or any other purposes that may be considered harmful to the image and name of Wetworks and brands advertised on our website.
The user who disregard the ethical rules of use and good education will be deleted.
Cases of theft, counterfeiting, the use of counterfeit or usurped content, illegitimate identification and unfair competition will be reported to the authorities and the perpetrators punished by law.
The user agrees and undertakes to defend, indemnify and hold harmless (if prosecuting) to Wetworks and its collaborators (external and internal) of liabilities from and against any claim or demand by third parties and all obligations, damages, costs and expenses.
